duTec Frequently Asked Questions (5/2001)

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Frequently Asked Questions

Here, we attempt to thoroughly answer questions most often posed us. If your questions are not answered
here, please contact us via e-mail here, or telephone at 800-248-1632 or 419-666-4700 Monday through Friday,
8am to 5pm, Eastern Standard Time (US).

Technical Support

Technical Support Links can be found here.
You may e-mail our Technical Support Staff here.

General

If you would like to pose a question not found here, please email us; or call the numbers above.

Q. What type of products does duTec manufacture?

A. Since 1977, duTec has been developing and manufacturing I/O equipment for the process control industry. This includes isolated industrial signal conditioners/adapters (both analog and digital), intelligent I/O chassis and driver software. Basically, this entails the I/O equipment needed to connect real process variables such as temperature, pressure, level... etc., as well as discrete signals to a host computer. duTec has been expanding its current product line since 1988 to include the widest variety of process signals in the industry. You may click here for our catalog.
.

Q. Where can I find pricing on duTec's site?

A. Since pricing may be affected by volume, or system configuration, it is not offered on our site.
We will be happy to send a list price sheet at your request.
.

Q. Does duTec accept credit cards?

A. Yes, we accept Visa and Master Card.
.

Q. What are duTec's Terms and Conditions?

A. Please see our Terms and Conditions here.
.

Q What kind of warranty does duTec offer on it's products?

A. Two years from date of purchase. You can find more details here.
.

Q. Who are some of duTec's high-profile customers?

A. duTec's customer list includes many household names. Please see our customer list here.
.

Q. What industries can use duTec products?

A. Although duTec finds itself in a wide variety of application and situations, process monitoring and control is by far the largest segment of our users. duTec has continued to grow as a result of manufacturing and process industries desire to optimize their operations. Almost any application can be addressed using a combination of duTec equipment, inexpensive PCs and off-the shelf MMI and control software. See our application notes page for detailed information.
.

[ Home ] [ Products ] [ Data Sheets ] [ Support ] [ FAQ ] [ Sales Offices ] [ Request Catalog ] [ Contact duTec ]

Q.	What type of products does duTec manufacture?
A.	Since 1977, duTec has been developing and manufacturing I/O equipment for the process control industry. This includes isolated industrial signal conditioners/adapters (both analog and digital), intelligent I/O chassis and driver software. Basically, this entails the I/O equipment needed to connect real process variables such as temperature, pressure, level... etc., as well as discrete signals to a host computer. duTec has been expanding its current product line since 1988 to include the widest variety of process signals in the industry. You may click here for our catalog. .
Q.	Where can I find pricing on duTec's site?
A.	Since pricing may be affected by volume, or system configuration, it is not offered on our site. We will be happy to send a list price sheet at your request. .
Q.	Does duTec accept credit cards?
A.	Yes, we accept Visa and Master Card. .
Q.	What are duTec's Terms and Conditions?
A.	Please see our Terms and Conditions here. .
Q	What kind of warranty does duTec offer on it's products?
A.	Two years from date of purchase. You can find more details here. .
Q.	Who are some of duTec's high-profile customers?
A.	duTec's customer list includes many household names. Please see our customer list here. .
Q.	What industries can use duTec products?
A.	Although duTec finds itself in a wide variety of application and situations, process monitoring and control is by far the largest segment of our users. duTec has continued to grow as a result of manufacturing and process industries desire to optimize their operations. Almost any application can be addressed using a combination of duTec equipment, inexpensive PCs and off-the shelf MMI and control software. See our application notes page for detailed information. .