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Here are a few links which may provide helpful installation, operation, or troubleshooting information. If all else fails, please contact us at 800-248-1632 during normal business hours (8am-5pm EST). You may also contact us via e-mail.
I/O
PLEXER Hardware Manual: If you have no manual for your I/O PLEXER, please click above for the online hardware manual. |
Protocol
Instruction Set : Our Protocol Instruction Set, or Quick Reference Card can be found here. |
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I/O PLEXER
Troubleshooting Guide: Here is an excerpt from the manual specifically regarding troubleshooting. |
BASIC I/O Hardware Manual: If you have no manual for your BASIC I/O, please click above for the online hardware manual. |
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MAGIC
Troubleshooting Software: With each I/O PLEXER manual, is included troubleshooting software, called MAGIC. If you are unable to locate the disk, you may download duTec's MAGIC troubleshooting software now; it's included with the LCF and DDE program demo. |
E-Mail duTec's
Support Center: If you have questions after-hours which have not been addressed on our website, please e-mail our support center, we'll get to you with an answer the next business day. |
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RMA Information and Request Review duTec's Return policy, and fill out our form to request an RMA number. Just be sure to contact our support engineer before sending anything back. |
If you're in need of software support choose a link to your software suppliers' online support page:
[ Home ] [ Products ] [ Data Sheets ] [ Support ] [ FAQ ] [ Sales Offices ] [ Request Catalog ] [ Contact duTec ]
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